Privacy Policy

Last updated: January 3, 2025

1. Introduction

SmoothyEdit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at https://smoothyedit.com.

2. Information We Collect

2.1 Personal Information

When you register for an account or subscribe to our service, we may collect:

  • Email address
  • Name (if provided)
  • Payment information (processed securely by Paddle)
  • Account preferences and settings

2.2 Usage Information

We automatically collect certain information when you use our Service:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and feature interactions
  • Analysis history (stored for your convenience)

2.3 Content You Provide

When you use our AI tools, you may upload or provide content such as video transcripts, subtitles, audio files, or YouTube URLs. This content is processed to provide our services and may be temporarily stored to deliver analysis results.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience

4. Payment Processing

All payment processing is handled by Paddle.com, our Merchant of Record. We do not store your credit card information on our servers. Paddle processes your payment information in accordance with their privacy policy and PCI-DSS compliance standards. For more information, please visit Paddle's Privacy Policy.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., Paddle for payments, hosting providers)
  • Legal Requirements: If required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission to share your information

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your personal information
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@smoothyedit.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Third-Party Services

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

11. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information.

12. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our Service, you consent to such transfers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@smoothyedit.com